At VdeLante, we are committed to delivering your orders safely and promptly. This Shipping Policy outlines the key details about how and when your products will be delivered.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order is confirmed, we prepare and dispatch it as quickly as possible. You’ll receive a confirmation email with tracking details once your order has been shipped.
Delivery Time
Delivery timelines vary based on your location:
- Metro Cities (India): 2–5 business days
- Other Cities/Towns (India): 4–7 business days
- International Shipping: 7–14 business days depending on customs and location
Please note that delivery times are estimates and may be affected by external factors such as weather, courier delays, or customs processing (for international orders).
Shipping Charges
India: We offer Free Standard Shipping across India above 499 Rs
International: Shipping charges are calculated at checkout based on destination and package weight. Duties and taxes (if any) are the customer’s responsibility.
Order Tracking
Once your order is shipped, a tracking number and link will be shared via email. You can track your package in real-time using this link. If you face issues with tracking or delayed delivery, please contact us for assistance.
Address & Delivery Issues
Please ensure that your shipping address and contact details are accurate at checkout. VdeLante is not responsible for non-delivery due to incorrect or incomplete address information. If an order is returned to us due to such errors, reshipping charges may apply.
Undelivered or Lost Packages
In rare cases where your order is marked as delivered but not received, please contact us within 3 days. We will coordinate with the courier partner to resolve the issue. Lost or undelivered packages will be re-shipped or refunded based on the courier’s investigation report.
Contact Us
If you have any questions, feedback, or requests related to this Privacy Policy, please contact us at:
📧 Email: support@vdelante.com
🏢 Business Address: NIL KDM Enterprises, 504, Pelican, Pranjee Garden, Katrap Thane – 421503