Welcome to VdeLante! These Terms & Conditions (“Terms”) govern your use of our website www.vdelante.com and your purchase of jewellery and related products from us. Please read them carefully. By using our Website or placing an order, you agree to these Terms.

1. Who We Are

By using this website, you:

    • Business Name: VdeLante
    • Registered Address: NIL KDM Enterprises, 504, Pelican, Pranjee Garden, Katrap Thane – 421503.
    • Contact: Email – support@vdelante.com | Phone / WhatsApp – +91 84830 99083. 
    • GST / Tax ID : GST / Tax Number
2. Use of the Website
    • You may browse, view, and purchase products from our Website for your personal, non-commercial use.
    • You agree not to misuse our Website, for example, by posting harmful content, hacking, or interfering with its operation.
    • All content on the Website — including images, text, logos, designs — is the intellectual property of VdeLante (or our licensors). You may not reproduce or use it without permission. 
    • We may suspend or terminate your access to the Website at any time, for violation of these Terms, or for technical / business reasons.
3. Products & Orders
    • We aim to display product images and descriptions as accurately as possible. However, actual colour or design may slightly vary due to screen settings or the handcrafted nature of jewellery.
    • All orders are subject to availability. If a product is out of stock, we’ll notify you and either offer a back-order, replacement, or refund.
    • By placing an order, you confirm that all information you provide (shipping address, billing address, contact details) is correct and complete.
4. Pricing & Payment
    • The price of each product is shown on the Website, inclusive of applicable taxes (unless stated otherwise).
    • Shipping charges will be added at checkout, unless a free shipping offer is active.
    • Payments are processed via secure third-party gateways. We do not store your full payment card details on our servers.
    • We reserve the right to cancel or refuse an order if:
      1. There is a pricing error,
      2. The order is fraudulent, or
      3. The product is not available.
5. Shipping, Delivery & Risk
    • Once your order is confirmed, we will ship via our trusted courier partners. (You should also publish or link your Shipping Policy.)
    • Risk of loss or damage passes to you once the item is delivered to the courier for shipment.
    • Any delay in delivery due to unforeseen circumstances (weather, courier issues, customs, etc.) is beyond our control; we will try to keep you informed.
    • If the package is delivered in a damaged condition, you must refuse delivery or notify us immediately, with photos. We will help you resolve it.
6. Returns, Refunds & Cancellation
    • Our Return & Refund Policy describes how you can return products and under what conditions.
    • You may cancel an order before it is shipped. Once shipped, cancellation may not be possible, depending on the courier and order status.
    • Refunds will, where applicable, be processed to the original payment method, subject to our policy and inspection of returned items.
7. Warranty, Quality & Defects
    • Our jewellery products are quality-checked, but if you receive a defective or damaged item, please notify us within 2 days of receipt with photographic evidence.
    • We may offer a repair, replacement, or refund, depending on the defect and stock availability.
    • Note: normal wear-and-tear, misuse, or damage due to improper care is not covered under warranty.
8. Limitation of Liability
    • To the maximum extent permitted by law, VdeLante will not be liable for:
      1. Losses or damages from using the Website,
      2. Indirect or consequential losses,
      3. Any loss from unauthorized third-party use of your payment or personal information.
    • Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud.
    • Our liability is also subject to applicable consumer protection laws.
9. Intellectual Property
    • All copyrights, trademarks, and designs on the Website are owned by VdeLante (or our licensors).
    • You agree not to copy, republish, or use them without our prior written consent.
10. User Conduct
    • You agree not to post or send any content that is discriminatory, defamatory, obscene, or otherwise illegal.
    • You must not upload viruses, malware, or engage in “hacking” or unauthorized access.
    • You should not misuse the Website’s communication channels (contact, review, chat) to spam or harass others.
11. Privacy & Data Protection
    • Our Privacy Policy explains how we collect, use, and share your data.
    • By using our Website, you consent to that collection and use.
    • We comply with relevant laws (e.g., the Information Technology Act, 2000) regarding electronic transaction security.
12. Governing Law & Dispute Resolution
    • These Terms are governed by the laws of India.
    • Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
13. Changes to These Terms
    • We may update these Terms from time to time (for example, when our business, products, or policies change).
    • The “Last Updated” date at the top will reflect when changes were made.
    • Continued use of the Website after changes means you accept the new Terms.
14. Severability & Waiver
    • If any part of these Terms is held invalid or unenforceable, the rest will continue to apply.
    • Our failure to enforce any right or provision under these Terms does not waive our right to enforce it later.
15. Contact Information

If you have any questions or issues about these Terms:

    • Email: support@vdelante.com
    • Phone / WhatsApp: +91 84830 99083 
    • Address: NIL KDM Enterprises, 504, Pelican, Pranjee Garden, Katrap Thane – 421503.